Friday, April 3, 2015

[Q] Verizon VS980 - The Verizon Software Upgrade Assistant software won't start up

I'm not sure what to do here. I'm still running 4.4.2, and wanted to upgrade to Lollipop. The upgrade failed because I am rooted with the 0x1117008 error. I found somewhere that some guy said installing the update through the Verizon Software Upgrade Assistant worked. That tool is accessible when you first plug in your phone to a PC, there is an autoplay option to run that software.



When I try to run that tool, the little spinner on my cursor spins for a few seconds, then stops, and nothing happens. Then my phone changes from "connected as installer" to "connected as <whatever I set>" The software doesn't open. I've tested all available USB modes, same thing on each one. I have the latest drivers, I've tested shutting off USB debugging.. I'm out of ideas.



I tried it on my work laptop as well, same exact thing. The software won't start on either computer (both win 7). Any ideas? Could someone possibly post the installer files from their vs980? Maybe the software I have is just bugged or something. When you first plug in your phone, a new "CD Drive" appears with the LG icon, the files are all in there. Or if anyone has any other suggestions, I'm all ears.



thanks



grr





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